Personal Training FAQs
NO!!! It is a common misconception we face that many people believe that we only train the elite or highly skilled. We train all walks of life, regardless of age, sex, ability or experience. The biggest step you need to make is walking in the door. Beyond that, leave it to us to show you the best path to your goals. All are welcomed and encouraged to train at The Way! One of the most common things we hear is, “I have to get in shape before I come to you." This is completely UNTRUE! If you've never trained a day in your life, you are welcome and the program you do will be designed for YOU! YOUR abilities, YOUR strengths, YOUR weaknesses, and YOUR NEEDS!
Yes! We always offer a FREE trial session or evaluation session on any of our programs. We offer the trial session because the decision whether or not to join is generally easier to make after actually experiencing a class or Personal Training session. An evaluation is offered in the event of a conflict between which program would be the most suitable or to measure ability and function (in the case of Post-Rehab Training). Call (401) 467-6701, email firstname.lastname@example.org or stop by for a tour for more information.
All of our classes are conducted WITH a trainer who is qualified with not only experience but also a degree in an exercise related field and/or a certification from the National Strength and Conditioning Association. This means you will always have someone who knows exactly what they're doing monitoring your form and progress.
NO! When you buy training at Olympia Fitness, you are also buying your membership! We allow you to come and use the facility at any of our normal business hours. We ask that you allow classes to take priority in the use of space and equipment and that you limit open workouts during our busiest hours of 5-7pm.
We prefer that our clients book in ahead of time so that they are guaranteed a spot in class and so that our instructors know who to expect. With that being said, you can always just drop in to a class unless that class is full. We do have an online scheduling system so that you can book from the convenience of your smart phone up to 30 minutes before class starts.
Just like a doctor or a lawyer, our time is valuable and limited. If you can't make your scheduled time, we ask you to give us appropriate notice so we can fill the slot with another appointment. Therefore, we ask for 24 hours notice on any cancellations/rescheduling. Failure to do so without a reasonable excuse will result in the loss of the session. Excessive late cancellations will result in an automatic loss of the session.
Yes. We offer both 1 on 1 and Small Group (2-4) Private Training. Our Post-Rehab Program is exclusively 1 on 1 to ensure the greatest quality education you can receive.
We accept cash, checks, and all forms of credit cards. Our automatic/contracted payments are made by credit or debit card or ACH (a voided check is required for this option).
Unfortunately, no. We require any contracts to be fulfilled using a credit card or ACH. We do offer per session prices that don't require automatic billing, depending on the program.
We don't feel our prices are high for what you are getting. You're not paying for simply time spent in the gym or a product. What you're getting is an education, an investment into your own health and well-being. You're paying for an expert in the field to assist in your journey towards your fitness goals, even if you don't know what those should be. In fact, compared to similar facilities in this area, our prices are about average or a little lower than most. Your health has a premium that you pay for your entire life. Would you want someone under-qualified working on your car or your taxes? In the same way, what you get here is reassurance that everything will be done in the best way it can be to get you feeling your best!
Yes. We do offer Unlimited packages that allow you to come to as many group sessions as you would like. The cost per session for these packages is reduced considerably (daily use lowers the price to under $10/class). Excessive late cancels/no shows will result in a loss of the ability to purchase these packages.
No, refunds are only given when there is an accounting error on our part. Otherwise, all sales are final.
Like any other product or service, prices do increase over time. If you have been absent for more than 30 days or cancelled your previous contract, you are subject to the new rates.
“Mr. Smith" is likely either in a different program or joined at a time when the rate was different, so “Mr. Smith" was subject to the rates at the time he joined while you are subject to our current rates.
Yes, contracts can be suspended for up to 90 days without penalty (Except in the case of deployment/training where suspensions are allowed for the duration). We must have the available form signed and defining the terms of the suspension a minimum of 48 hours before the next billing date in order to suspend the cycle. If your suspension ends mid-cycle, your next billing will not be on the end date of the suspension, but on your usual billing day.
Yes, we offer a 20% discount on all programs (except Personal Training) to anyone who has an immediate family member that has a current membership at Olympia Fitness.
That depends on which program you are paying for. Because of the cost and associated value of Personal Training sessions, they are good for one year from the date of purchase. Unused classes on the other hand, do not roll over from month to month.
No. All of our programs run on a month-to-month recurring billing. We also offer one time purchase options for many of our programs which allow you to purchase an amount of sessions rather than a recurring purchase.
Youth training has become very important in this age of childhood obesity, the reduction of physical education in schools and the over-abundance of skill-based youth sports. Here at Olympia Fitness we train children as young as 8 and in our Sports Performance Training (hour sessions). Focus in these classes is placed on form, learning primary and necessary movement skills, and getting kids interested in physical fitness.
Most classes at Olympia Fitness are almost always a mix of ages and abilities. This has never been an issue because we have no pre determined workouts here. Each group's workout is specifically tailored to the relative ability level and experience of the individuals in that group. The only people responsible for your workout are you and your trainer. Once workouts begin, all our clients are solely focused on doing the best THEY can do (though more experienced clients will often give tips to newer members).
There are very few exercises that can truly be considered “sport specific". Most exercises and drills can be used across a variety, if not all sports. We do not teach skills here. Our Sports Performance Training is an all-inclusive, land based sport strengthening program. Several times a year we offer season specific training for the rigors and common injuries seen in particular sports (ie. rotator cuff strengthening to prepare for baseball/softball). A more sport-specific program can be purchased by utilizing our Personal Training packages.
As we stated before, your membership is included in the cost of training. This means you can come workout on your own, follow one of the workouts on the board or join our Online Training Program.